Home On Privacy Policy

This Home On Privacy Policy describes Home On, Inc., its affiliates', and subsidiaries' (collectively "Home On") practices regarding the collection, use, storage, sharing, and safeguarding of your information collected from any Home On-operated website or mobile application (collectively, the "Service").

Changes to this Privacy Policy

Home On may make changes to this Privacy Policy. The most current version of the Privacy Policy will govern Home On's use of information about you and will be located at http://www.homeon.com. If Home On makes material changes to this Privacy Policy, Home On will notify you by posting a notice on the Service and sending an email to the address Home On has on file for your. Please ensure this address remains current so you will receive updates.

Categories of Personally Identifiable Information that Home On Collects

Home On may collect information that you provide to Home On in connection with your use of the Service when you: (A) register as a user of the Service; (B) make changes to your user profile information; (C) send email messages, forms, or other information to Home On or other users through the Service; or (D) interact with the Service. This information may include your first and last name, your address, email address, telephone number, your profile photo, and any additional information you provide to Home On during the account registration service or via the Service. Home On may collect information related to third-party product or service providers that you provide to Home On, such as cleaning companies, handyman services. This information may include your third-party service login credentials, your third-party service profile information and other information collected by the third-party service or product provider. For more information about the types of data that these third-party product or service providers collect, please review their privacy policies.

Home On may also collect certain technical information about your use of the Service. This technical information may include technical information about your device(s), browser type and version, geo-location information, computer and connection information, statistics on page views, traffic to and from the Service, ad data, Wi-Fi connection information, IP address, and standard web log information.

Home On may allow you to sign up and log in to the Service using a third-party service provider account, such as your Facebook or Google account. If you sign up using a third party service provider account, the third party service provider may ask your permission to share certain information from your third party service account with Home On. This information is collected by the third party service provider and is provided to Home On under the terms of the third party service provider's privacy policy. You can control the information that we receive from third party service providers using the privacy settings in your third party service provider account.

For more information about Google's privacy settings, please see Google's privacy policy at https://www.google.com/policies/privacy/.

For more information about Facebook's privacy settings, please see Facebook's privacy policy at https://www.facebook.com/policy.php.

If you signed up using Google or Facebook by mistake, you can delete your account from the settings page of the Home On mobile or web application at any time or you can email us at privacy@homeon.com.

When you make a payment to Home On through our web page, such as, but not limited to, when you authorize payments to your home service providers, we may collect information from you in order to properly process your payment. This personal information may include your name, address, phone, email address, your credit card information and payment amount. We use PCI-certified third party payment services and do not store your credit card information on our servers. For more information, please refer to the section in this policy entitled "Categories of Third-Party Persons or Entities With Whom Home On May Share Your Personally Identifiable Information."

Tracking and Cookies

In order to provide you with the Service, we often interact with third parties and use the services of third parties. Home On, and third parties we interact with, including our third-party service providers, may use cookies, web beacons, local shared objects (sometimes called "flash cookies"), and similar technologies in connection with your use of the Service to provide and support the Service (collectively referred to in this policy as "Cookies"). Cookies are small data files that may have unique identifiers, and reside, among other places, on your mobile device, in emails we send to you, and on our applications. Locally shared objects or "flash cookies" are data files that can be created on your computer by the websites you visit and are a way for websites to store information for later use. Locally stored objects are different than cookies because they are stored in different parts of your computer than cookies. Web beacons are small strings of code that provide a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data.

If Cookies are used, they may be used to collect information about you and your use of the Service, such as your browser type, preferences, data relating to content that has been displayed to you or that you have clicked on, and the date and time of your use. Cookies may also be used in order to further Service features and processes, provide authentication and security for your transactions on the Service, store your preferences, facilitate relevant advertising, and help us learn more about how users engage with the Service.

We sometimes use service providers to help us provide certain products and services or to integrate other features. These third-party providers may collect information when you view or use them, including information about you and your device or browser. They may do this using Cookies or similar technologies. These third-party providers also may use these technologies to help share information with the Service, like how you use their website or application. To learn more about the information they collect or receive, review their privacy policies.

For example, we work with a service called Google Analytics provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users use our website. The information generated by these cookies (including your truncated IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your, and other users', use of our Services, compiling reports for us on Service activity and providing other services relating to Service activity and Internet usage. Please note that Google only receives your truncated IP address. This is sufficient for Google to identify (approximately) the country from which you are using our or Service, but is not sufficient to identify you, or your computer or mobile device, individually. Google's privacy policy is found here: https://support.google.com/analytics/answer/6004245.

You can use the settings within your browser to control the cookies that are set on your computer or mobile device. However, please be aware that cookies are important to many aspects for the Service – if you set your browser to reject cookies, you may not be able to enjoy all of the features of the Service. To find out how to see what cookies have been set and how to reject and delete cookies, please visit http://www.aboutcookies.org.

To opt-out of analysis by Google Analytics on our Service and other services, please visit http://tools.google.com/dlpage/gaoptout.

How Home On Uses Your Personally Identifiable Information

Home On may use information that Home On collects about you to: (A) provide access to the Service to communicate with you; (B) personalize, customize, measure, and improve Home On's services, content, and advertising; (C) prevent, detect, and investigate potentially prohibited or illegal activities or a breach of the applicable agreement(s) between you and Home On; (D) analyze the accuracy, effectiveness, usability, or popularity of the Service; (E) generate and review reports and data about Home On's user base and service usage patterns; (F) compile aggregate data for internal and external business purposes; (G) resolve disputes and troubleshoot problems; (H) integrate your information with other information to improve your use of the Services or to provide recommendations for you and for third parties, such as pricing intelligence, providing options to choose other service providers or providing suggestions to your guests; (I) generate reports and data about third-party service providers; and (J) contact you with information, including promotional, marketing, and advertising information and recommendations that Home On believes may be of interest to you. Consistent with federal CAN-SPAM laws, if you do not wish to receive commercial emails, you may unsubscribe following the instructions on any email. We may still send you administrative notices, however.

Categories of Third-Party Persons or Entities With Whom Home On May Share Your Personally Identifiable Information

Home On may disclose the information we collect from you to the following third parties:

Payment Processing Services. When you make a payment through our payment page, we may collect payment information from you in order to properly process your payment. We do not store your payment information on our servers and no one at Home On can access your payment information. All payment information that you share with us is maintained by Braintree, (https://www.braintreepayments.com/about), our payment processing merchant, which is operated by PayPal Holdings, Inc. We use industry standard encryption techniques and methods to protect all information sent to Braintree's servers. Once your information reaches Braintree, it resides on a Braintree server that is protected both physical and electronically. You can learn more about Braintree's security practices and access its Privacy Policy here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

Users of the Service; Public Information. When you share information via the Service, Home On may share your information to fellow users of the Service, in accordance with the privacy settings you have chosen for your account or that are applicable to that information. To the extent you share any information to a public audience or via a publically accessible portion of the Service, that information will be available to anyone.

Third Party Integration. When you use third-party products or services that integrate with the Service, we may share information about you with the owners or developers of those third-party products or services.

Home On's Service Providers. Home On may share your information with third-party contractors, agents, collaborators, data processing providers, data storage providers, authentication providers or service providers who provide certain services to Home On or on Home On's behalf, such as operating and supporting the Service.

Companies that Acquire Home On's Business or Assets. If Home On becomes involved in a merger, acquisition, sale of assets, securities offering, bankruptcy, reorganization, or dissolution or if the ownership of all or substantially all of Home On's business relating to the Service otherwise changes, Home On may provide your information to a third party or parties in connection with the applicable transaction.

Home On's Affiliates. Home On may share some or all of your information with Home On's parent company, subsidiaries and corporate affiliates, joint venturers or other companies under common control with Home On.

Aggregate Information. Home On may share information relating to visitors and users of the Service with affiliated or unaffiliated third parties on an aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this information with other data they have about you, or that they receive from third parties, in a manner that allows them to associate this aggregated data with your personal data.

Legal Requirements. Home On may share your information with law enforcement, governmental agencies, or authorized third parties, in response to a request relating to a criminal investigation or alleged illegal activity or any other activity that may expose Home On, you, or any other Home On user to legal liability, or to protect Home On's rights or property, or during emergencies when safety is at risk. Home On may also share your information in response to court orders, subpoenas, or other legal or regulatory requests, and Home On may provide access to your information to Home On's legal counsel and other consultants in connection with actual or potential litigation.

Your information may also be disclosed to third parties in unforeseeable situations or situations that are not preventable even when commercially reasonably protections are employed, such as in the case that Home On or the Service is subject to a hacking or other attack.

Do Not Track

You may be able to adjust your browser settings or other settings so that "do not track" requests are sent to the Service's websites and mobile applications. Home On will not disable tracking technology that may be active on the Service in response to any "do not track" requests that are sent to the Service.

Personally Identifiable Information About Your Online Activities Over Time and Across Different Websites

Home On does not permit third parties to collect personally identifiable information about your online activities over time and across different websites when you use the Service.


Home On takes reasonable measures to protect the information you provide to Home On or submit through the Service against loss, theft, unauthorized use, disclosure, or modification. However, Home On cannot guarantee or warrant the security of any information you transmit to Home On or submit through the Service and you do so at your own risk.

Accessing, Changing and Managing Your Information.

Changing or Updating Your Information. You can access or change your personal profile and contact information or delete your account through your Home On personal settings page. If you choose to delete or deactivate your account, you can no longer retrieve your content or reactivate your account.

Retention of Your Information. We retain information about you for as long as it is necessary and relevant for Home On's operations. Home On may retain information collected from you to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, and take other actions permitted by law or disclosed in this Privacy Policy.

Notice of Privacy Rights to California Residents: Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, information related to the personal information disclosed by Home On to third parties for direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing Home On at privacy@homeon.com or sending a letter to:

Home On Inc.
1345 Kotenberg Ave
San Jose, CA 95125


If you have questions or complaints regarding Home On's Privacy Policy or practices, please contact Home On at privacy@homeon.com. Effective Date: March 1st, 2016.